Shipping Policy

Shipping Policy 

Policy Update Date: August 2, 2024

Thank you for visiting and shopping at Applerok. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. We suggest purchasing shipping insurance to ensure your order is protected from delays.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Applerok ships to addresses within the U.S., U.S. Territories and Canada/United Kingdom.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-72 hours.

Customs, Duties and Taxes

Applerok is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). These fees are also non refundable. 

Damages

Applerok is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do ship outside the U.S. - international orders may be delivered within 4-9 weeks. International delays are subject to availability and volume.

Refund Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order